Have you sometimes scratched your head at the downright stupid and costly mistakes your employees make? Doesn’t it surprise you when employees who aren’t new to your business make beginner mistakes and you think, “Come on. You are smarter than that and should know better than that.” How often have you seen an error that an employee made and wanted to say, “What were you thinking?” Chances are, they weren’t thinking. More importantly, they weren’t doing any critical thinking. As the president or owner of your company, you have something to...